Just give us a call at 1-866-362-4776 or fill out the contact us form and we’ll send you a welcome kit that includes everything you will need to send us your cases.

Need to get started right away? You can download our printable prescription forms. Simply fill out your prescription, keep a copy for your records and include a copy with your case and ship to iPro Labs. Then, call 1-800-GoFedEx to schedule a pickup and use our preprinted FedEx Express Billable Stamp labels on the box.

If you do not have a preprinted FedEx label, we would be happy to fax you one. Just contact our customer service at 1-866-362-4776.

iPro Labs provides you with preprinted shipping labels (FedEx Express Billable Stamps) to make it easy for you to ship your cases. To order shipping supplies, email us or call us at 1-866-362-4776.

Once you have registered with iPro Dental Labs. Ordering a pick up has never been easier. Once you have submit and ordered you will be able to print an OTD shipping label and a driver will stop by to do the pick up.

At iPro Labs, we understand that case turnaround times drive patient scheduling in your practice. To better assist you, we have developed a scheduling calendar that highlights suggested scheduling dates.

These dates are an estimate to help you plan, they are not guaranteed. Please refer to individual case descriptions for additional information on in-lab working days.

Please note our case turnaround times are effective once all applicable case materials have arrived at iPro Labs:

  • Combination cases including multiple product configurations require full working time for each product component selected for the case.
  • Specialty cases such as Cercon or dental implants may require additional in-lab working time than those listed.
  • All rush cases must be pre-scheduled by calling us at 1-866-362-4776 before the case is shipped. Rush case turnaround time depends on the time of day the case is received at iPro Labs. An additional fee will be added to all rush cases.

Please contact us at 1-866-362-4776 for specific questions related to your case.

Once your logged in to your iPro account you can simply go History and track each case/order and see which department is working on the case and get a live tracking of the delivery time.

A detailed copy of the iPro Labs remake policy is printed on the back of your invoice. Please contact iPro Labs at 1-866-362-4776 for case-specific issues.